![]() If I remove a cartridge, or even all cartridges + printhead, it invariably goes through "preparation process" which includes alignment. If problem persists, contact HP." After this power cycle, it gets me to the home screen, but if I try to print a Quality Report, or make a copy, all I get is the same error message again. I now continue getting the same message "There is a problem with the printer or ink system. That shouldn't have been the root cause anyway because the previous black cartridge printed well for a few months before it suddenly stopped. None of the vents on any of the cartridges are clogged. When it suddenly stopped printing in black ink, and I got first couple Quality reports with blank black color block (that block would come out as an absolutely empty rectangle), I got a new black cartridge. I am familiar with this procedure and have been following it when installing (and re-installing) cartridges. If this helps, please mark the public post as an accepted solution so that it benefits several others. Refer to this HP document for further assistance:- Click here Run your finger along the top of the cartridges to feel for any that are protruding, and if any are, press down firmly until each ink cartridge snaps into place.
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